Garland Road Small Animal Hospital

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Hospital Policies

September 2022

We are allowing clients back into our hospital AND continuing to offer curbside services to those who prefer to not enter the building. Please read the important details below.

For the safety of our staff, if you are sick or have COVID-like symptoms, we kindly ask that you consider rescheduling your appointment, send someone else in your place, or wear a mask during the appointment.

Masks are no longer required in the hospital, however, we do reserve the right to change this policy if there has been a recent Covid exposure in the hospital. 

Some technician appointments may still be curbside depending on the number of appointments being seen due to limited exam rooms inside the building. 

If you remain curbside, our protocol is as follow:

Our staff will obtain a pertinent history of your pet over the phone, and a staff member will come out to you and bring your pet inside for an exam and any needed diagnostics/treatment while you remain in your vehicle. Please be available for a call from our medical team to obtain additional information and discuss treatment recommendations. Following treatment, we will deliver your pet back to your car, along with any medications that may be needed. Payment can be handled via card over the phone or via cash/check delivered to a staff member. If your pet has experienced documented anxiety/aggression at the vet, please let us know and we may adjust our procedures as needed on an individual basis.

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